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CONTACT / Policies

Terms and Conditions

Terms and Conditions

About Us

Christ the Rock Community Church uses mass communications media to teach biblical truth with clarity and provide additional resources to expand the knowledge of our Lord and Savior, Jesus Christ to all interested parties. Christ the Rock Community Church does not supplant the local church, but rather supports it by providing additional resources for those hungering for the truth of God’s Word. The assets and information contained in our website including various media forms are not a substitute for involvement in a local church which holds to biblical standards. Our goal is to present the gospel of Jesus Christ in a understanding way. Should you decide to use our website to augment your study program and involvement we would like to thank you for seeing value in what is presented.

Contact Details

Christ the Rock Community Church

P.O. Box 1336

Port Orchard, WA 98366

Phone: (360) 674-7000

Fax: (360) 674-7198

Email: crcc@crcc.com

Copyright Policy

The following stipulations govern the content of crcc.com for questions of usage, copyright, and permissions:

Audio & Video

Christ the Rock Community Church is the official repository of all content contained on the www.crcc.com domain. Our free MP3 downloads include expanded the duplication privileges available to you. We want to maximize your flexibility in sharing the messages while simultaneously maintaining quality control and connecting people with our ministry. Please partner together with us by observing the following guidelines:

You may duplicate and distribute Christ the Rock Community Chruch's audio and video messages in CD, DVD, and MP3 formats without prior permission, as long as you follow the restrictions outlined below.

1. You may duplicate and distribute only full-length versions of the messages.

2. You may not edit the content in any way.

3. You may not charge for the material (even to recoup your costs).

4. You may link to messages at the Christ the Rock Community Church website, but you may not post them on your own website.

5. If you copy material to a CD or DVD, please include the following information on the CD or DVD:

A. The title of the message

B. “Copyright [fill in the year of the message] by Christ the Rock Community Church . Used by permission from Christ the Rock.”

C. www.crcc.com

D. 360-674-7000

6. You may not include personal or organizational contact information on any CDs or DVDs.

7. You may not use or reproduce the Christ the Rock Community Church logo for any purpose.

Christ the Rock Community Church reserves all copyright protections under applicable law. We reserve the right to revoke or modify these permissions at any time.

Thank you for your cooperation in these matters, which will help us all spread the teaching of God’s Word to all the nations.

Print

For material published via a publisher, duplication rights are determined by the specific publisher under which the material was produced. All other materials available on the website may be copied as long as you follow the restrictions below:

1. You may duplicate and distribute only full-length documents.

2. You may not edit the content in any way.

3. You may not charge for the material (even to recoup your costs).

4. You may link to documents on the Christ the Rock Community website, but you may not post them on your own website.

If you copy material to a CD or DVD, please include the following information on the CD or DVD

For resources in print, please contact the respective publishers to get their permissions.

Website

You are permitted to use content contained on our website under the following guidelines.

Using Christ the Rock Community Chuch Web Content – General Guidelines

• Provide the content for free.

• Make no changes to the content.

• Credit the content to Christ the Rock Community Church .

• Cite the copyright information (e.g. Copyright 2013, Christ the Rock Community Church. All rights reserved. Used by permission.).

• Cite the source by providing the Web address (www.crcc.com).

Posting Christ the Rock Community Church Web Content on Your Website

o Link to the article on the Christ the Rock Community Church website (preferred), or,

o Post it in accordance with the General Guidelines and include this message on every page of posted content: “This article originally appeared here at Christ the Rock Community Church.”

o Make the word “here” link to the specific URL where the content lives.

o Make the words “Christ the Rock Community Church” link to the Christ the Rock Community Church homepage.

o Distributing CRCC Web Content

o Distribution in print (newsletter, bulletin, tract, etc.) or in an email is permissible, provided it’s in accordance with the General Usage Requirements.

Using Christ the Rock Community Church Web Transcripts

Since transcripts have not been subjected to our editorial process, usage permission is extended as follows:

• You may use any transcript from the Sermon Series section in accordance with the guidelines stated above.

• If you desire to use transcripts that are not in the Sermon Series section, send us an email to request specific permission (crcc@crcc.com).

Tract

We are happy to grant you permission to link to Christ the Rock Community Church tracts. However, we ask that you please do not mirror or copy the tract in any manner that is independent of a direct link to the Christ the Rock Community Church's website. Thank you.

Privacy Policy

We respect and are committed to protecting your privacy. This Privacy Policy lets you know how your personal information is processed and used. We promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy.

What information are you collecting and how are you collecting it?

Every computer connected to the Internet is given a domain name and a set of numbers that serve as that computer’s “Internet Protocol” (IP) address. When a visitor requests a page from our website, our Web servers automatically recognize that visitor’s domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site.

We use this information to examine our traffic in aggregate, but do not collect and evaluate this information for individuals. Our Web servers do not record email addresses of the visitors.

What are cookies?

From time to time, Christ the Rock Community Church may send a cookie to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer’s hard drive. A cookie can’t read data off your hard disk, it can’t read cookie files created by other sites, and it can’t damage your system.

Christ the Rock Community Church may use cookie and tracking technology, depending on the features offered. Cookie and tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.

You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Websites may be diminished and some features may not work as intended.

What other information do you request?

We may also request your email address or mailing address for the purposes of providing additional services or information or materials you have requested.

Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict “No-Spam” policy, which means we do not intend to sell, rent, or otherwise give your email address to a third-party, without your consent.

In addition, Christ the Rock Community Church will not send you email that you have not agreed to receive. We do however send an email acknowledgment when you send an email to Christ the Rock Community Church , or send a comment through our guestbook.

If you choose to purchase something online, we need to know your name, email address, mailing address, phone number, credit card number, and card expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotion, we may ask for your name, address, and email address so we can administer the contest and notify winners.

Will you disclose the information you collect to outside third parties?

Christ the Rock Community Church uses reasonable precautions to keep the information disclosed to us secure. However, Christ the Rock Community Church will disclose personal information when required by law or in the good-faith belief that such action is necessary to:

• Conform to the edicts of the law or comply with a legal process served on crcc.com;

• Protect and defend the rights or property of Christ the Rock Community Church, or visitors to crcc.com;

• Identify persons who may be violating the law, the legal notice, or the rights of third parties;

• Cooperate with the investigations of purported unlawful activities.

• What responsibility do you take for third party links?

In an attempt to provide increased value to our users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss, or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods, or services available on such external sites or resources.

What else should I know about my privacy when online?

The Christ the Rock Community Church's website may contain links to other websites. We are not responsible for the privacy practices or the content of other sites. We do not share any of the individual personal information you provide with any other site, linked or otherwise. However, we may share non-personal, aggregate data (i.e., how many visitors, page views, etc.) with other sites.

You may check with the sites to which we link to determine their individual privacy policies. Please keep in mind that whenever you voluntarily disclose personal information online—for example through email, discussion lists, or elsewhere—that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you’re online.

Your Consent to This Agreement

By using our website, you consent to the collection and use of information by Christ the Rock Community Church as specified above. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

CUSTOMER SERVICE POLICY

Placing Your Order

For more information, please contact our office by phone at 360-674-7000, fax (360) 674-7198, or email at crcc@crcc.com.

• Gift Orders: If you are buying a gift for someone else, type that person’s name and address in the section called “Shipping Address.”

• Gift Certificates: You may use your Gift Certificate to purchase products online or when you call us at (360) 674-7000.

• International: If you are shopping from outside the United States, please click here to find the international office nearest you.

Please note that customer service policies may differ from office to office.

If you make a credit card purchase on a Christ the Rock Community website, we will charge all deliverable products based on your shipping address.

Tax: All purchases include standard shipping; Washington State residents are charged 8.75% sales tax. Ohio residents are charged appropriate sale tax.

Processing Your Order

Mailing List: When you place an order, we may automatically add you to our mailing list. Christ the Rock Community church does not sell, loan, or give information from our mailing list to other companies or organizations.

If you would like us to add or remove you from our mailing list, please email your request (crcc@crcc.com) and provide your full name and address.

• Customer Service Questions: If you have questions about your order, please contact Customer Service, Monday through Friday, 8:30AM–4:00PM, at (360)-670-7000.

• Cancellation: Once you have placed an order, it cannot be cancelled. You may call Customer Service at (360) 674-7000.

Shipping Your Order

• Notification: To ensure you receive notifications about your order, please set your spam filter to allow emails from crcc@crcc.com and double check that you entered your correct email address.

• Shipping: Orders received before 2:00PM Pacific Time, Monday–Thursday, will be shipped the next business day. Orders placed after 2:00PM or on weekends will be shipped on the second business day.

For Standard Shipping please allow 7-10 business days for delivery. You may expedite your shipping at an additional cost by choosing UPS 2nd Day Air® or UPS Next Day Air® during the checkout process. Carriers will not ship rush orders to P.O. boxes, so please include a street address.

Replacing/Refunding Your Order

We will replace or refund defective products, damaged products, or incorrect products in your shipment in accordance with the following stipulations:

For all replacements and refunds, you must return the damaged, defective, or incorrect product—call or write us for specific instructions. Please make sure you package your return securely; also include in the return your contact information and the reason for the return.

We will refund your money by the same method as the original payment. There are no refunds for internet specials, but we will replace defective products.

You may call Customer Service, Monday through Thursday, 7:30AM–4:00PM Pacific time, at (360) 674-7000. If you are writing about your order or returning a product, our address is Christ the Rock Community Church, P.O. Box 1336, Port Orchard, WA 98366

Payment Options

We will process your order in US dollars, and we reserve the right to change pricing at any time without prior notice.

Credit Card

We accept Discover Card, MasterCard, and Visa credit cards. Authorize.net handles our credit card processing and security. If you do not feel comfortable using a credit card online, you may contact our office at (360) 674-7000 to discuss another method.

Payments received for retreats, camps and other events may include an additional charge or charges equal to the amount the credit card company charges Christ the Rock Community Church for the privilege of using their services.

Security Policy

Authorize.net is an Discover Card, MasterCard, and Visa certified solution, which facilitates online electronic payments. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted, in compliance with international standards.

Miscellaneous Policies

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate, which may include but is not limited to, issuing warnings, suspending, or terminating your access and/or removing any materials from the website.

Changes and Updates

We reserve the right to modify or withdraw, temporarily or permanently, the website (or any part of) with or without notice to you, and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website.

We will use our reasonable endeavors to maintain the website. The website is subject to change at any time. You will not be eligible for any compensation because you cannot use any part of the website, or because of a failure, suspension, or withdrawal of all or part of the website due to circumstances beyond our control.

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions at any time. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. It is your responsibility to check these Terms and Conditions periodically for changes or updates. Following the posting of changes or updates, we will consider your continued use of this website to be your acceptance to abide by these Terms and Conditions.

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